FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Will I receive a physical item?
No. All products are digital downloads that will be emailed directly to the email address you provided.
How do I access the files I purchase?
You will receive an email from Seriously MoCo Designs that contains your purchased files.
Returns
How do I return an item?
No returns, refunds, exchanges or cancellations due to the digital nature of the products.
How long does it take to process my return?
No returns, refunds, exchanges or cancellations due to the digital nature of the products.
Can I exchange for a different item?
No returns, refunds, exchanges or cancellations due to the digital nature of the products.
General
Do I need to setup an account on the website?
An account is not required, but strongly suggested!
Setting up an account allows you the ability to easily access all of your past purchases in one place.